Index 02Services · Full legend

What we build, in full

Five service lines, each proven by a system we’ve actually built. Every engagement ends the same way: working software, documentation, and the source code in your hands.

Ref 01 · AI voice agents

AI voice agents

Phone agents that hold real conversations — screening calls, triage, qualification — built on Twilio and Gemini Live with audit trails and human hand-off.

Proof: Sheet W1 · AI voice screening for HGV recruitment

Outbound and inbound call agents on Twilio, bridged live to Gemini
Deterministic decision rules around the conversation — auditable outcomes, not vibes
Escalation and warm transfer to humans built in from the start
Audit logging, data-retention controls and GDPR-conscious design

Ref 02 · Document & data automation

Document & data automation

AI parsing of emails, CVs, PODs and paperwork into structured data your systems can use — with deterministic fallbacks, not just a prompt and a prayer.

Proof: Sheet W3 · CV-Library email parsing in the logistics ATS

Parsing semi-structured email, CVs, PODs and delivery paperwork into clean data
LLM extraction treated as an unreliable component: validation and deterministic fallbacks
Sheet-and-spreadsheet ingestion for operational reporting
Human review queues for the cases automation shouldn’t decide

Ref 03 · Systems integration

Systems integration

Connecting the software you already run — job boards, Trello, spreadsheets, databases, accounting — so data stops being retyped and starts flowing.

Proof: Sheet W3 · Job boards → Trello → analytics pipeline

Connecting job boards, CRMs, Trello, accounting and databases you already run
Event-driven pipelines so reporting is a by-product of work, not a chore
Webhooks, APIs and the occasional stubborn legacy system
Dashboards your team will actually look at

Ref 04 · AI content automation

AI content automation

Pipelines that turn your existing material into a steady stream of on-brand output, published automatically where your customers already look.

Proof: Sheet W4 · PostBear: URL → a month of published posts

Brand-grounded generation — constrained to what your material actually says
Server-side rendering of finished graphics, not just captions
Automated publishing through platform APIs with retries and idempotency
Consent and audit trails where real people appear in generated content

Ref 05 · Custom AI development

Custom AI development

When the off-the-shelf tool doesn’t exist: bespoke AI systems designed, built and documented end-to-end, with the source code handed over.

Proof: Sheet W5 · Real-time voice personas (capability demo)

Bespoke AI systems when the off-the-shelf tool doesn’t exist
Python and TypeScript backends, Next.js and Laravel applications
UK-hosted and GDPR-conscious where it matters
Documentation, training and full source-code handover

Not sure which of these your problem is?

Describe the workflow in plain words. We’ll map it to the right approach — or tell you honestly that automation isn’t the answer.

Email [email protected]